Processing
Orders are typically processed within 1-2 business days. You will receive tracking information once your order is dispatched.
Packaging
Research materials are shipped in temperature-conscious, discreet packaging designed to protect compound stability in transit. Cold-chain handling is applied where appropriate.
Timelines
Delivery timelines vary by destination and selected shipping method. Estimated transit times are presented at checkout.
Tracking
Every shipment includes tracking. If your tracking information has not updated within the expected window, contact us and we will assist.
Address accuracy
Please ensure your shipping address is accurate and complete. GlowStrong is not responsible for delays or losses resulting from incorrect address details provided at checkout.
International orders
Where international shipping is offered, the recipient is responsible for any customs duties, taxes, or import requirements applicable in the destination jurisdiction.